Category: Communication_Faqs

Yes, You can check the SMS usage month-wise by each branch and which type of messages are sent.
You can get the count and cost incurred for the messages each month by each branch.

Path: Login to MCB/ Dashboard/Usage

You can create the SMS templates for the following.

• Enquiry – to send when an admission enquiry is submitted
• Application – to send when application is submitted
• Registration – to send when a registration is done
• Admission – to send when an admission takes place
• Enquiry Followup – to send while following up the enquiry / application
• Pre Admission Exam – to send Pre-Admission Exam schedule
• Fee Due – to send fee due details
• Student Birthday Wishes – to send wishes on student birthday
• Mother Birthday Wishes – to send wishes on student’s mother birthday
• Father Birthday Wishes – to send wishes on student’s Father birthday
• Staff Birthday Wishes – to send wishes on staff birthday
• Parent Anniversary Wishes – to send wishes on student’s Parent’s wedding anniversary
• Staff Anniversary Wishes – to send wishes on Staff wedding anniversary
• Student Absent SMS – to send when a student is absent
• Student Present SMS – to send when a student is present

Path: Settings / Communication / SMS Templates

Yes, you can schedule Birthday wishes for students and staff.
You can schedule the branch wise Fee collection summary of Previous day (Payment mode wise) to school admin by providing the desired numbers.

Path: Communication Module / Communication Alerts / SMS Alerts

Receive a snapshot of important information specific to Organization and Branches without having to login MCB on your Email.

MCB Email Alerts provide timely updates on the following areas on a regular/weekly/ Monthly basis for your review.

The following types of email alerts we can schedule for the desired email IDs.

Organization Email Alerts:

1. Enrollment review counts: Enquiry / Application Enrollment Review Counts for the Academic Year as on Date and weekly.
2. Fee collection Summary:
   • Fee collections for (Previous Academic Year),
   • Fee collections for (Current Academic Year),
   • Back Date Receipts Entry (Previous Day),
   • Manual Invoice Modifications / Adjustments (Previous Day),
   • Enquiry / Application Enrolment Review Counts (Previous Day & Till Date)
   • Cheque Bounce Entries (Previous Day)

2. Online payment statistics: Number of payment transactions with each status.

3. Parent Concerns Summary: Branch wise No. of concerns received, No. of concerns being attended, No. of concerns closed, No. of Concerns Escalated.

4. SMS Usage: Branch wise No. of SMS sent, cost incurred in comparison with previous month’s usage.

5. Email Usage: Branch wise No. of Emails sent in comparison with previous month.

6. TC Requests Summary: Branch wise No of TC request raised, No of requests in process and No. of TC requests withdrawals and No of TCs issued.

7. User Login Summary: Branch user logins statistics day wise for the week.

8. Staff Attendance Details: Staff attendance status department wise and shift wise along with in time and out time.

9. Staff Leave Details: Staff details who are on leave for the day.

10. Student, Parents and Staff Birthday Greetings: Birthday greetings to students, Parents and Staff on their Birthday.

12. Staff Wedding Anniversary Greetings: wishes to staff on their wedding anniversary.

Branch Email Alerts:

Student Attendance Summary: Present and Absent count and the percentage as per Section wise strength along with the staff name daily in the morning and evening.

Student Absentees: List of students who are absent in the first session and second session.

Consecutive Absentees: list of students who are absent for more than 7days consecutively.

Student Dairy: Section wise General diary and Subject diary with Classwork and Homework details.

Staff Activity Summary: No. of Announcements, No. of Assignments, Student Diary and No. of Activity photos uploaded by each staff for the day or Month.

Vehicle Document Expiry Alert: A comprehensive report on vehicle documents expiry dates of each vehicle.

Branch SMS Usage: Date wise No of SMS, Count of SMS, and Cost of SMS details for the Month.

Branch Email Usage: Date wise No of Emails sent in a Month.

Branch User Login summary: No of Student, Parent and Staff logins in Web and App

Application & Admissions Review Counts Branch: Application & Admissions Review Counts Branch for the next two Academic Years as on Date.

On Leave Staff Details: Branch wise Staff leave details on a daily basis.

Application and Admission Review Counts (Default academic year): No of Applications and Admissions issued for the last 5 days during the current academic year.

Admission Summary – Branch: No of admissions to place in an Academic Year.

Visa Or Passport Expiry Alert: A comprehensive report on Visa Or Passport Expiry details along with expiry date.

Path: Communication Module / Communication Alerts / Email Alerts

Yes, we can automate the notifications for the following.

1. Student Biometric In and Out time – to send student punch In and Out time to parents
2. Student RFID In and Out time – to send student In and Out time to parents
3. Student Attendance (Manual) – To send the status of the student attendance (present/absent) for the day.
4. Student Attendance (First Session) – o send the status of the student attendance (present/absent) for the first session of the day.
5. Student Attendance (Second Session) – o send the status of the student attendance (present/absent) for the second session of the day.
6. Student Birthday Wishes – to send wishes on a student’s birthday in the morning
7. Staff Birthday Wishes – to send wishes on Staff’s birthday in the morning

Path: Communication Module / Communication Alerts / Notification Alerts

Yes, School can schedule Fee reminders over the SMS and Email using the school-specific template before the due date by defining specific no of days and time.

Path: Communication Module / Communication Alerts / Fee Reminder SMS/Email