Double Payment Issue – When parent makes a payment twice

Thank you for your recent inquiry about “Making payment twice”.
If you happen to have made a double payment, we request you to go for an auto adjust or refund.
If you request for an auto adjust, the payment made will be automatically adjusted to the next quarter.
However, if you request a refund, the refund would be processed from the school’s end.
Note: We strongly recommend you to go for an auto adjust rather than a refund as the auto adjustment is completely done from our end. Whereas, the refund is processed by the school.
Please let us know of your request at the earliest time possible to help us serve you better in solving the issue.
Hope this helps. Please feel free to reply back to this email or call us at 040-48584444, should you need any further assistance.