For Huawei Phones

For Huawei Phones

STEP – 1 : List MCB App as a protected app. To do so, kindly follow the below steps:

From the app drawer, tap on ‘Settings’. Click on ‘Advanced Settings’, go to ‘Battery Manager’ and tap on ‘Protected Apps’. Enable ‘MCB App’ to protect the app.

STEP – 2 : Ignore Batter Optimization for MCB App

From the app drawer, tap on ‘Settings’. Click on ‘Advanced Settings’ and then select ‘Battery Optimization’. Enable MCB App to ignore optimizations.

STEP – 3 : Allow notifications from MCB App

From the app drawer, tap on ‘Settings’. Click on ‘Notification Panel & Status Bar’ and then on ‘Notification Centre’. Find MCB App and activate allow notifications and priority display.

Post this, you can also perform Test Notifications on MCB App by following the below steps:

• Click on ‘Menu’ on the top left of the MCB App screen.
• Click on ‘e-intercom’. Under ‘Step-1’ click on ‘Test Notification’. You will receive a test in-app notification.

If a Test notification is triggered on your phone, then the notification issue has been resolved.