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Category: Organization_FAQs

Can we automatically prompt users to change their password after specific number of days?

February 28, 2020March 6, 2020 mcb Organization_FAQs

Yes, You can set number days a password is valid for and after which it will force the users to change the password. You can also set the complexity, Minimum and maximum length for the password against the each user type.

Path: Settings / Organisation/ Password Settings

We would like to restrict the visibility of student/staff details that show as we find them through search for certain users in our organizations. Is it possible?

February 28, 2020March 6, 2020 mcb Organization_FAQs

Yes, there is a provision in MCB for the system admin to un-assign all Tabs and options available under the Action button for specific users.

Path: Settings / Organisation/ Search Tab Settings/ Student Search & Staff Search

Can we hide some tabs that show confidential information of the student/staff in update details screen for the specific users?

February 28, 2020March 6, 2020 mcb Organization_FAQs

Yes, the tabs which need to be hidden for the users can be unassigned by the system admin. You can also assign the tabs in the SMS screen for the users based on their role and un-assign the rest.

Path: Settings / Organisation/ Search Tab Settings/ Update Student Details & Update Staff Details * SMS

Can we change the student name full name display as per our preference?

February 28, 2020March 6, 2020 mcb Organization_FAQs

Yes, you can set the following formats to display student full name in MCB

1. (First Name)(Middle Name)(Last Name)
2. (Last Name)(First Name)(Middle Name)

Path: Settings / Organisation/ Organization Settings/Basic Details

Can we enable and disable SMS feature whenever a school wants?

February 28, 2020March 6, 2020 mcb Organization_FAQs

Yes, You can enable and disable SMS features in settings at the following path. When SMS is disabled, users cannot send SMS from MCB.

Path: Settings / Organisation/ Organization Settings/SMS Settings

What are the possible ways to send confirmation to parent when a fee payment is made?

February 28, 2020March 6, 2020 mcb Organization_FAQs

School can enable the following modes of communication for payment confirmation to be sent to the parent.

1. SMS
2. Email
3. WhatsApp
4. Mobile App Notification

Path: Settings / Organisation/ Organization Settings/Receipt Settings

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