What is an Email Syntax Validator and how to use it?

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Email Syntax Validator:

Email Syntax validator will let the users know if properly formatted, verify that it’s mail box exists, and is able to receive the emails.

MCB Email Syntax validator helps the user identify valid and invalid email with clear colour coding.

Green colour indicates the valid email and Red colour indicates the invalid email stored against the student records.

Please note that this feature is included only in the system admin login.

How to use it?

Step 1: Login to MCB with system admin Credentials.

Step 2: Select Academics on the Menu and you will be directed to the Academics module.

Step 3: Choose Email Syntax Validator under Academics menu.

Step 4: This screen will help you to validate both Student and Staff email ids. By default it will open option to validate student parents email ids. As you click on staff Email Syntax Validation, it will open options for validating staff emails.

To validate Student emails, please select branch, classes and sections and click on Get.

Step 5: it will list the emails available in the student records. As highlighted in the picture below, the valid emails are indicated in Green colour and invalid are indicated in Red colour. The report shows how many emails are invalid in the selected classes and an option to delete the invalid emails. So, that you can rest assure that the emails available are valid and the email communication you send will reach to the mailbox without any failures.

How to upload Class Group Photos?

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Class Group Photos

School can upload group photo captured during the academic year for each Class and Section.
Please follow the steps described below to use it.

Step 1: Login to MCB with system admin Credentials.
Step 2: Select Academics on the Menu and you will be directed to the Academics module.

Step 3: Choose Class Group Photos option under Academics menu.

Step 4: Choose Academic year, Branch and Click on Get. If you would like to upload photos for all branches at a time, please select “ALL” option under branches.

Step 5: It will list all classes and sections available in the selected branch. To upload the class group picture, click on the Upload icon [Highlighted below].

Step 6: Locate the file on a computer, choose the file, Enter Remarks and Click on Upload.

Step 7: Once the pictures are uploaded, you view the file preview and remarks as you choose the academic year and Branch and Get.

Step 8: To change the existing picture and Remarks. Click on the upload button and do the required changes and Save.

Step 9: To delete the picture, Click on delete option and confirm by clicking yes.

How to Create Chapters and upload learning resources?

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Creation of Chapter and Topics [system admin login]:

Step 1: Login with credentials and click on click on Academics menu

Step 2: Choose Learning option form Subjects and Notes menu.

Step 3: Click on Subject name to add Chapter and topics

Step 4: To add Chapter Click on Add chapter

Step 5: To add Chapter Click on Add chapter button. Enter Chapter Name and Description and Save.

Step 6: To add Sub Topics, Click on Add Sub Topics Button.

Step 7:  Enter Topic Name and Description and Save.

Step 8:  To add subtopic, Click on Add Sub Topics Button, enter the Subtopic & Description and Save.

Step 9:  To add content for the subtopic Click on Manage Content. ( Please note that this is not compulsory for Teaching plan updation. Sharing you the process to make you familiar with the feature. The content you add here could be used by students on the parent or web portal as learning resources. )

You can upload files, website links and video links pertaining to a topic. To add files, Choose file and click on Add File.

Step 10- Choose a file from your computer and click on Add Files.

Step 11- To add website links, click on add link

Enter Website link & description and click on Add

Step 12: To add videos, click on add video

Enter Video Name and URL of the youtube video and click on Add

For Samsung Phones

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For Samsung Phones

Notifications not delivered is due to adverse device settings. The first thing that you will need to do in this particular case is to make sure that the notification settings of the phone is properly set.

1. Take note that if you have a Microsoft Exchange Activesync account set up on the phone then the lock screen notification will default to “Do not show notifications”. What you will want to do first is to navigate to Apps – Settings – Lock Screen and Security. Tap the Notifications on Lock Screen then tap Content on Lock Screen then make sure show content is enabled. Also if you have a company MDM software installed, please get MCB App whitelisted.

2. If you have battery optimizers such as Greenify, Clean Master etc installed please whitelist MCB App in them

3. You will also need to check the notification settings of MCB App

  • From the home screen, tap Apps.
  • Scroll to and tap Settings.
  • Scroll to and tap Notifications.
  • Tap to enable MCB App.

4. In case the settings are correct but the issue still occurs then the next step is to check if an app you downloaded is causing the problem. To do this you need to start the phone in Safe Mode. In this mode only the pre-installed apps. If the issue does not occur in this mode then it could be caused by an app you downloaded. Find out what app this is and uninstall it.

For LeEco/LeTV Phones

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For LeEco/LeTV Phones

STEP – 1: Enable MCB App to run at start-up

  • From the app drawer, tap on ‘Settings. Click on ‘Permissions’ and select manage auto launch. Enable ‘MCB App’

STEP – 2: List MCB App as a protected app

  • From the app drawer, tap on ‘Settings. Select Battery and then tap on ‘Power saving management’.
  • Click on ‘App Protection’ and enable ‘MCB App’

Post this, you can also perform Test Notifications on MCB App by following the below steps:

  • Click on ‘Menu’ on the top left of the MCB App screen.
  • Click on ‘e-intercom’. Under ‘Step-1’ click on ‘Test Notification’. You will receive a test in-app notification.

If a Test notification is triggered on your phone, then the notification issue has been resolved.

For Huawei Phones

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For Huawei Phones

STEP – 1 : List MCB App as a protected app. To do so, kindly follow the below steps:

From the app drawer, tap on ‘Settings’. Click on ‘Advanced Settings’, go to ‘Battery Manager’ and tap on ‘Protected Apps’. Enable ‘MCB App’ to protect the app.

STEP – 2 : Ignore Batter Optimization for MCB App

From the app drawer, tap on ‘Settings’. Click on ‘Advanced Settings’ and then select ‘Battery Optimization’. Enable MCB App to ignore optimizations.

STEP – 3 : Allow notifications from MCB App

From the app drawer, tap on ‘Settings’. Click on ‘Notification Panel & Status Bar’ and then on ‘Notification Centre’. Find MCB App and activate allow notifications and priority display.

Post this, you can also perform Test Notifications on MCB App by following the below steps:

  • Click on ‘Menu’ on the top left of the MCB App screen.
  • Click on ‘e-intercom’. Under ‘Step-1’ click on ‘Test Notification’. You will receive a test in-app notification.

If a Test notification is triggered on your phone, then the notification issue has been resolved.